Delivery Information

If you create an account when you place your order, you will always be able to download a copy of your Certificate of Sale – available moments after you order!

We aim to get your physical document pack to the post office within 48 hours of receipt of your order – usually less if you have not ordered at the weekend or on a bank holiday (Documents ordered after 8.00am Friday will not be posted before Monday as we do not work at the weekends). You are also able to download an electronic copy of your Certificate from your Member Area in addition to the full set of documents in the mail. Once we have posted your documents we are unable to influence how quickly your package is delivered. Please order in good time to avoid disappointment.

UK Shipping

1st Class Delivery: Royal Mail aim for 1-2 days, but please allow up to 3 working days.

Special Delivery Guaranteed™: Guaranteed by Royal Mail next working day delivery (Monday to Friday) for documents and goods to most UK destinations. This is delivery the next working day after it is shipped (it will normally be shipped next day unless you order Friday or Saturday) not after you order. Please note that the guarantee to deliver your package next day is made by Royal Mail, who deliver it, not by us. Should your Special Delivery Guaranteed™ take longer to arrive we will be happy to refund the charge on behalf of Royal Mail, but Wildcat Haven cannot accept responsibility for the late arrival of your order.


UK 1st Class Delivery :: £2.99 (+ £1.00 per additional item)
UK 1st Class Delivery – signature required :: £3.99 (+ £1.00 per additional item)
Royal Mail Special Delivery™ Next Day :: £7.99 (+ £1.00 per additional item)


Europe Airmail :: £4.99 (+ £1.99 per additional item)
Europe Signed For :: £14.99 (+ £2.99 per additional item)

International Airmail :: £5.99 (+ £3.99 per additional item)
International Signed For :: £14.99 (+ £3.99 per additional item)

All delivery charges include an element to cover the costs of packaging as well as the actual cost of postage. Delivery to most of the world takes from 5-10 days, even with a tracked service. Please be patient.


Most accessories are offered with free shipping. Where shipping is charged due to the heavy nature of the item, this will be stated in the description.